Having proof of purchase is crucial. This document confirms your ownership and the laptop’s value, which is essential for processing your claim. Proof of purchase helps verify the device's make, model, and price and ensures accurate compensation for repairs or replacements. It also simplifies the claims process, reduces delays, and supports your case in the event of a dispute. To ensure you can make a claim if the worst were to happen, always keep your proof of purchase safe and accessible.

To ensure your laptop qualifies, it needs to meet specific age and purchase criteria. Your device must have been bought in the UK within the last 24 months to guarantee it receives our protection. For second-hand laptops, we require a minimum active 12-month warranty and that it was purchased within the last 24 months.

Plus, your laptop must be in good condition—not lost, damaged, or stolen—at the time of insuring.

When it comes to insuring both new and refurbished laptops with Arma Karma, we’ve got you covered. For second-hand devices, they must have a minimum active 12-month warranty and must have been purchased within the last 24 months. Additionally, the laptop model must be under 36 months old from its UK release date. By meeting these criteria, we ensure that your device—whether brand new or expertly refurbished—receives the comprehensive protection it deserves, giving you confidence and peace of mind.